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Remote App- Group policy access denied error

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johnnyhenderson


Dołączył: 06 Wrz 2017
Posty: 77

Post2017-10-10, 10:00      Remote App- Group policy access denied error Odpowiedz z cytatem
Hi Team,
Apologies first, as I am new here.
I have been struggling around with this issue for quite some time, help would be highly appreciated.
Issue Description :

We have 3 session host servers and have acrobat Professional hosted on it, we also have a group policy in place.
Access to Acrobat professional is granted to users Via RemoteApp- using AD group.
The issue is, All users are able to launch the Acrobat via remote- app without any issues but only one user gets the remote app Group policy access denied error.
Upon investigation we tried to check if the GPO is getting applied to user or not by doing RSOP, Yes it does get applied.
We did the below troubleshooting to identify what exactly is causing the issue but had no luck.
VDI - UPD Reset - Failed attempt
Remote App -UPD reset - Failed attempt
User Profile cleared from Session Host Servers - Failed attempt
.BAK entry Removed from All Session Host Servers - Failed attempt
Redirected users remote-app session to different session host server - Failed attempt
Configured the Remote URL with cloned Test account on users actual login ID - test was successful
Troubleshooting on GPO level by Cloning the GPO and testing the access for user on a test environment machine - Failed attempt

please help!
thank you!

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